Finnish Customer Support Specialist

We are looking for a Finnish Customer Support Specialist to join our Customer Support Team in Mariehamn.

The opportunity
Are you a service-minded team player with a passion for helping others? Do you have excellent verbal and written skills in Finnish and enjoy providing top-class customer service?

If so, you might be exactly who were looking for.

As a Customer Support Specialist, you will support our players across Pafs markets through chat, email and calls. You´ll help them with questions, guide them through issues, and ensure they always receive a professional, friendly and helpful experience.

This is a role for someone who is eager to learn, open to new challenges and enjoys a fast-paced, international environment.

Your Profile
- Fluent in Finnish (spoken and written)
- Strong English skills
- Previous experience in online customer support and/or the gaming industry is a nice to have
- Service-minded, patient and solution-oriented
- Positive, organized, reliable and, above all, willing to learn

What we offer
- A company with steady, purposeful growth since 1966
- A workplace that values wellbeing, teamwork and autonomy
- Remote work options (according to policy)
- Generous benefits package, including health insurance
- A friendly and supportive team based in Mariehamn
- Shift work (morning, middle and evening shifts)
- Regular team-building events

Other information
- Type of role: Permanent
- Location: Mariehamn
- Application deadline: 31.12.2025

We review applications continuously, and all applications are handled confidentially.

For further information, please contact the Team Leader of the Finnish Customer Support Team, Nina Koski (nina.koski@paf.com)